012 GENCAT.CAT
Cost of the call:
depending on operator

Complaints hotline
900 90 15 15

People with reduced mobility

If your start or destination station is
Pl. Catalunya, contact the information line 012 and you will be told how to proceed.

Customer Care Centre at Pl. Catalunya station

Entrance hall of Barcelona-Pl. Catalunya station
Open: 8am – 8pm
(Monday to Friday, working days)

Check our location on Google Maps

Customer Care Centre at Pl. Espanya

Entrance hall of Barcelona-Pl. Espanya
Open: 9am – 2pm and 4pm – 6.30pm
August 9am – 2pm
(Monday to Friday, working days)

Check our location on Google Maps

Customer Care Centre at Balaguer station

Carrer Noguera Pallaresa S/N
Open: 8am – 8pm
ccbalaguer@fgc.cat

Check our location on Google Maps

People with hearing disabilities

SMS   675 78 70 02 
FAX 93 366 32 36